Card-to-Cloud Email Upload Guide

The ResMed AirSense™ 10 AutoSet Card-to-Cloud CPAP Machine features the ability to record vital information that is captured while you sleep to a SD Card.

ResMed AirSense™ 10 AutoSet Card-to-Cloud CPAP Machine owners can continue to take advantage of LoftaCare and the stellar service and therapy support that Lofta provides by taking the data from your emailed SD Card Data, and helping you with with your sleep health journey.

To send the SD Card Data to Lofta, please follow the steps below and using the Lofta Card-to-Cloud Email Message Creator to easily start an email with the required customer account information we will need in order to sync the data you send via email to your existing customer account.

Lofta Card-to-Cloud Email Message Creator

Please provide your information so we can easily connect the data you will send via email to your existing customer account.

This form will automatically update the generated email message output below as you type.

Log into your account to easily populate with your customer information.

First Name

Last Name

Email Address

Phone Number

CPAP Device Order ID

Open email link Use this button to open the link using your computer's set email client. OR Copy messageUse this button to copy the generated email message to your clipboard, then paste into a new email.

LoftaCare Card-to-Cloud Therapy - SD File Data  
–––––––––––––––––––––––––––––––––––––––––––––– 
Customer Name:    
Customer Email:   
Customer Phone:   
C2C Order Number:   
–––––––––––––––––––––––––––––––––––––––––––––– 
!!! IMPORTANT READ BEFORE SENDING !!! 

PLEASE ATTACH THE FOLLOWING FILES FROM YOUR AIRSENSE 10 Card-to-Cloud device SD Card: 

Identification.crc 
Identification.tgt 
STR.edf

How to email your files to Lofta.

Using the email link

- Use this option if you use a Mac or PC email client, like Apple Mail or Microsoft Outlook.

Fill out the form using the information associated with the purchase of your ResMed AirSense™ 10 AutoSet Card-to-Cloud CPAP Machine.
Click the "Open email link" button.
- This will open your computer's email client will open and start a new email using the provided information.
Attach the required files (3) from SD Card into email message
- To Attach SD Card Files, follow these steps:
- Make sure your CPAP Device is powered OFF.
- Remove SD Card from CPAP Device.
- Plug SD Card in a PC or Mac using a built-in or external SD Card Reader.
- Using your email clients new message options, Attach files to email.
  - Required Files to Attach
  - Identification.crc
  - Identification.tgt
  - STR.edf
Once your email is ready, send.

Copy Message Manually

- Use this option if you use a web based email client, like Google Gmail, Microsoft Live, Yahoo Mail, etc...

Fill out the form using the information associated with the purchase of your ResMed AirSense™ 10 AutoSet Card-to-Cloud CPAP Machine.
Click the "Copy message" button.
- This will copy the message to your computer's clipboard.
Once copied, open your email client of choice to compose a new email, and then paste the message as the email body.
The email send address message to loftacare@lofta.com
The email subject should include the CUSTOMER NAME or CPAP DEVICE ORDER ID and the term "Card-to-Cloud Sleep Data".
Attach the required files (3) from SD Card into email message
- To Attach SD Card Files, follow these steps:
- Make sure your CPAP Device is powered OFF.
- Remove SD Card from CPAP Device.
- Plug SD Card in a PC or Mac using a built-in or external SD Card Reader.
- Using your email clients new message options, Attach files to email.
  - Required Files to Attach
  - Identification.crc
  - Identification.tgt
  - STR.edf
Once your email is ready, send.