LoftaCare Matches You With A Personal CPAP Therapy Coach
Starting CPAP therapy can be hard. In fact, ~35% of people who start, fail to adapt to CPAP therapy due to lack of proper guidance and support. LoftaCare is your best chance to succeed. The LoftaCare team will give you the right mix of professional coaching, encouragement and accountability needed to adapt to your CPAP therapy.
90%CPAP Therapy Compliance RatesAfter 90 Days
What's Included with LoftaCare
Personal support from Lofta sets you up for therapy success.
LoftaCare is available in two different package and payment options
LoftaCareRest easy with Lofta guidance and recommendations, and get the services you need when You Pay As You Go*.
LoftaCare Plus1 Year of Support (Including On-demand Coaching, Monitoring, Device Adjustments, and Compliance Reports)
1 Year of Support (Including On-demand Coaching, Monitoring, Device Adjustments)
Lofta Respiratory Therapist Team available for therapy support / coaching
Chat with us or call us now to go over any questions you have about LoftaCare and LoftaCare Plus options. Our Lofta Customer Service Team is waiting to hear from you.
Lofta clients enjoy an unsurpassed experience on the path to better sleep and for the effective treatment of Sleep Apnea.
Ben S.
Everything you need!
I cannot express how seamless and easy it is to let LoftaCare take care of my CPAP needs. Fantastic staff and outstanding customer service!
Gina W.
Lofta is the BEST way to go!
I waited almost 6 months before doing a review because I'm a new CPAP user and by watching my husband's experience with another company I knew it would take some getting used to. He had bought his BiPap from a local place and did his sleep study through a local doctor and it was a nightmare because we hadn't heard of Lofta at that time. I use Lofta for everything including my CPAP and supplies, sleep study, and my LoftaCare Sleep Coach named Narina and seriously have been so thrilled with the whole process. I'm getting the best sleep of my life and wake up feeling so rested. Narina is really great about checking my sleep report and listening to what's going on and offering the best advise. She's so nice and pleasant to deal with and even reminds me when it's time to change my cushions and whatnot. Way to go Lofta. We'll for sure use them for my husband when he needs a new machine.
Rebecca H.
Makes it easy for a new cpap user
The LoftaCare Complete service has made it easy for me to get all the supplies I need. They send you what you need each month automatically.
FAQs
Understanding LoftaCare
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What is LoftaCare?
LoftaCare is tailored coaching, service, support, and education from experienced, licensed clinicians to ensure a seamless transition into CPAP therapy. The personalized guidance with LoftaCare will give you the best chance to succeed, as we strive to make this known difficult process as easy as possible with expert support. In addition to the high-touch support there are added benefits and perks outlined below.
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What is included with LoftaCare Plus?
1 year of access and support from our clinical team /your assigned Respiratory Therapist.
60-night cash back return
60-night unlimited mask exchanges
Lofta Daily Reports
Enhanced return policy
Extended warranty
On demand compliance reports
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How can LoftaCare benefit sleep apnea patients?
LoftaCare is essential for sleep apnea patients because it provides world-class Sleep Coaching care, and resources for Sleep Apnea sufferers throughout their CPAP therapy journey. Some key reasons why LoftaCare is essential to your success include:
Improved therapy adherence: LoftaCare's personalized care support and guidance enhance patient compliance with CPAP therapy, leading to better overall health outcomes and therapy results.
Enhanced comfort and fit: With our top tier Sleep Coaching LoftaCare ensures proper mask fitting and adjustments, maximizing comfort during sleep.
Confidence and peace of mind: LoftaCare's ongoing support and access to Lofta’s Sleep Specialists alleviate concerns and provide reassurance throughout the therapy journey.
Optimal therapy outcomes: Our comprehensive approach, including education, monitoring, and troubleshooting, helps patients achieve the best possible results from their CPAP therapy.
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What makes your support different than other companies?
At Lofta, we pride ourselves in providing high-touch customer support, which means on-demand accessibility to our clinical team, prompt response times, expert care, and priceless insight into any emerging or ongoing issues.
You will be establishing care and working closely with Sleep Coaches who are licensed Respiratory Therapist, of whom are experts in the Sleep and CPAP industry. They will assist you in treating, troubleshooting, and supporting you through your early challenges and your entire CPAP journey.
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How frequent are the follow-ups?
LoftaCare will allow you to have on-demand support. This means follow-ups can be as little or as often as you wish, based on both yours and the clinician's discretion. We want to ensure we are answering all your questions and addressing any pain points.
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What is discussed during a follow up meeting?
Education and training: LoftaCare provides comprehensive education on CPAP therapy, including tips for successful adherence and troubleshooting common challenges.
Ongoing support: This program offers ongoing support to address any questions or concerns, helping patients navigate through the adjustment period and long-term therapy.
Monitoring and data analysis: Lofta utilizes advanced technology to monitor therapy progress, track data, and provide insights for continuous improvement
Resupply: Our Sleep Coaches will ensure your supplies are intact and up-to-date as necessary, to extend the life of your device, and ensure therapeutic outcomes are optimal.
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How are follow-ups conducted?
Support is conducted via phone call, however, face to face virtual appointments is available as well.
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When can I contact them?
We are available during normal business hours, via email, text, phone call, and chat. If outside normal business hours, we will get back to you within 24 business hours. Once care is established with an assigned Sleep Coach, you will be given access to their direct information, to ensure seamless care along the way.
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What if I need to return my device?
We understand that CPAP therapy may not be for you. Please schedule a call with your assigned Respiratory Therapist to initiate a return which is completed within 60 days of receipt of your device and supplies.
$289 for the First Year, then $100 for an additional year.
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How is Lofta different than what I could gain from working with insurance?
Through insurance, the individual is assigned to a durable medical equipment company within their network, often times without a choice.
Most of these companies will not have licensed clinicians on staff to provide post-purchase support.
In addition, with rigid insurance guidelines, simply replacing a mask, getting resupplied, and getting support can be an arduous process.
Lastly, insurance is known for their “compliance period,” which is needing to be met within the first three months of therapy to demonstrate you are using your equipment.
With Lofta, you are not needing to meet any form of compliance, we want to ensure you are acclimating to your therapy at your own pace.
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Why is LoftaCare necessary for sleep apnea patients?
LoftaCare is essential for sleep apnea patients because it provides expert guidance, support and resources for SLeep Apnea sufferers throughout their CPAP therapy journey. Some key reasons why LoftaCare is necessary include:
Personalized guidance: LoftaCare offers individualized support tailored to each patient's needs, ensuring optimal therapy outcomes.
Product selection and setup: LoftaCare assists in choosing the right CPAP equipment, including mask fittings and machine setup, for comfortable and effective therapy.
Education and training: LoftaCare provides comprehensive education on CPAP therapy, including tips for successful adherence and troubleshooting common challenges.
Ongoing support: LoftaCare offers ongoing support to address any questions or concerns, helping patients navigate through the adjustment period and long-term therapy.
Monitoring and data analysis: LoftaCare utilizes advanced technology to monitor therapy progress, track data, and provide insights for continuous improvement.
Seamless experience: LoftaCare streamlines the process by delivering equipment directly to patients' homes, saving time and ensuring convenience.
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How can LoftaCare benefit sleep apnea patients?
LoftaCare benefits sleep apnea patients in the following ways:
Improved therapy adherence: LoftaCare's personalized support and guidance enhance patient compliance with CPAP therapy, leading to better health outcomes and therapy results.
Enhanced comfort and fit: With expert assistance, LoftaCare ensures proper mask fitting and adjustments, maximizing comfort during sleep.
Confidence and peace of mind: LoftaCare's ongoing support and access to Lofta’s sleep experts alleviate concerns and provide reassurance throughout the therapy journey.
Optimal therapy outcomes: LoftaCare's comprehensive approach, including education, monitoring, and troubleshooting, helps patients achieve the best possible results from their CPAP therapy.
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LoftaCare Plus
LoftaCare Plus Therapy Package
The gold standard in therapy equipment from ResMed all in one complete package.
Jump Start Coaching
A personalized call with a Lofta Sleep Coach to ensure your start of therapy was a success.
60-Night Success Guarantee
If you aren't convinced of the transformative effects within the initial 60-nights, we will refund your device purchase.
60-Night Mask Assurance
Free mask returns and exchanges for a full 60-nights to ensure you have the perfect fit.
On-Demand Dedicated Support
Your dedicated Lofta Sleep Coach will stay on call to support you at every step of your journey.
Connected Care
Lofta can remotely monitor your nightly sleep data and make therapy adjustments to your device accordingly.
Lofta365 Daily Reports
Every day, 365 days a year, receive an e-mail in your inbox showing your sleep therapy outcomes.
Compliance Reporting
On-demand clinical reports for an in-depth view of your outcomes and to meet compliance requirements.
Buy Now Pay Later
Lofta makes shopping easy with zero due at checkout and no interest (0% APR) for up to 12-months.*
3-Year Protection Plan
Lofta will replace any defective device for 3-years regardless of length of the factory warranty.
Telemed Details
This short video call (less than 5 minutes) is required for the independent medical practice to review your medical history and approve the use of a home sleep test. In some cases co-morbidities, underlying conditions or risk factors may be discussed, and the content of this call is at the discretion of the healthcare professional.
WatchPAT One
The easy-to-use, FDA-approved WatchPAT™ One from Itamar Medical can give a full picture of your sleep health in one night.
The WatchPAT™ One is an FDA and DOT approved portable sleep apnea diagnostic device. Its innovative technology ensures the accurate screening, detection, and follow-up treatment of sleep apnea.
Accurately measures for sleep apnea based on up to 7 different factors: PAT signal (peripheral arterial tone), heart rate, oximetry (blood oxygen level).
Measures true sleep time, sleep architecture, and central sleep apnea.
Validated against standard polysomnography (PSG).
Download the WatchPAT™ One app on Google Play or Apple App Store for instructions about how to apply the sensors.
SleepImage Ring
The SleepImage Ring is non-invasive, and comes in multiple sizes, it can be a good alternative for those who have encountered difficulties with other types of sleep test.
The SleepImage Ring is an intuitive and easy-to-use device that calculates cardiopulmonary coupling (CPC) data for comprehensive sleep assessment.
It measures parameters like pulse rate, heart rate variability, oximetry, sleep architecture, actigraphy, and more.
The generated report covers sleep opportunity, sleep apnea events, sleep pathology, and overall sleep quality.
With real-time monitoring, it captures data throughout the night and provides immediate feedback to healthcare practitioners.
Setting up and running the test is simple with the accompanying app, making it accessible to anyone.
