Transcend Micro CPAP

CPAP pressure settings are prescribed by your healthcare provider and can only be changed by a healthcare provider, a durable medical equipment supplier or Transcend. You will need to contact the appropriate party to facilitate these changes.

To change your comfort settings, use the MySleepDash app. These include GentleRise ramp feature and the AirRelief pressure feature.

Waking up feeling like there is not enough or too much air while using a CPAP can be due to mask or mouth leak, or may indicate that your air pressure settings need review or adjustment. Try adjusting your mask to help with mask leak or contact your durable medical equipment supplier or healthcare provider to discuss your mask and CPAP pressure settings.

Due to their condensed size, travel devices may be louder or sound different than home CPAP devices. However, there are steps you can take to control noise level:
• Ensure there are no leaks in the system as this will cause the device to work harder and increase the volume
• Turn the AirRelief feature as low as comfortable
• Use a Transcend WhisperSoft™ muffler
• If you have the option, try a different mask

For long term storage, which is 3+ months, the battery should be: • Stored at a temperature above -20C/-4F but below 20C/68F.
• Stored in a dry location with a relative humidity below 70%.
• Stored with a 30-40% charge.
• PowerAway™ P8 Battery: When the battery is depleted, charging time is approximately 2 hours to get to 30 percent.
• PowerAway™ P10 Battery: Charge until 2 LED indicators are lit
• PowerAway™ Micro Battery: Charge until shortly after 1 LED indicator is lit

First try resyncing the data. If that does not work, check that:
• Your CPAP device is turned on and plugged into power
• Bluetooth is enabled on your CPAP device
• You have a good WIFI or cellular signal on your mobile phone
• The serial number in MySleepDash matches what is on the bottom of your device

Yes. The Transcend Micro collects and stores compliance data from 6-12 months depending on usage. View your compliance data by navigating to the Report section of the MySleepDash app.

Navigate to the Settings screen on the MySleepDash app from the bottom icons.

Navigate to Support > Troubleshooting on the MySleepDash app or the Troubleshooting section of the Transcend Micro User Manual. Attempt the basic troubleshooting provided for your issue. If the problem persists, tap “Report an Issue to Transcend Customer Support”, fill in a basic description of your issue and click “Send.”

CPAP pressure settings are prescribed by your healthcare provider and can only be changed by a healthcare provider, a durable medical equipment supplier or Transcend. You will need to contact the appropriate party to facilitate these changes.

To change your comfort settings, use the MySleepDash app. These include GentleRise ramp feature and the AirRelief pressure feature.

Some patients feel the pressure is lower once they adjust to therapy. Also, changes to your overall health may affect the pressure needed for effective treatment. Your Transcend device (unless set to a fixed pressure) will monitor your sleep during the night and adjust the pressure to ensure you receive the best outcome.

If you have a concern about your CPAP treatment, please contact your healthcare provider or customer service.

Running the drying mode at the end of each therapy session is recommended to properly dry the attached air hose and accessories.

You can turn your CPAP device off if you need to get up to use the restroom. Restarting your CPAP device can reset the ramp feature, making it more comfortable for you to fall back asleep.